Introduction

This Privacy Policy (“Policy”) outlines how Spill Kits Australia (ABN 57 159 018 854)/spillkitsaustralia.com collects, uses, and protects any personal information you provide or that is gathered when you interact with this website.

Spill Kits Australia is committed to respecting your privacy and safeguarding your personal information. We handle personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) as outlined in Schedule 1 of the Privacy Act.

By using our website, you agree to the terms of this Policy. If you do not agree with any part of this Policy, you should not use our website.

Changes to This Privacy Policy

This Policy is effective from May 2024. Spill Kits Australia may update this Policy from time to time. Please check this page periodically for any changes. Continued use of our website after modifications are posted will be deemed as acceptance of those changes.

If material changes are made, we will notify you via email (if provided) or through a notification on our website.

Personal Information

(a) Under the Privacy Act, “personal information” refers to any information or opinion about an identified individual, or an individual who is reasonably identifiable:

  • Whether the information is true or not; and
  • Whether the information is recorded in a material form or not.

(b) If your identity cannot be determined from the information provided, it may not be considered “personal information” under this Policy.

The type of personal information we may collect includes, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Physical address, city, state, and postcode

You may be asked to provide personal information when you:

  • Purchase or enquire about our products
  • Complete forms on our website
  • Subscribe to our email list or marketing communications

Log Data and Cookies

Spill Kits Australia collects standard log data and uses cookies to improve your browsing experience.

Log data may include your computer’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other statistics. Third-party tools like Google Analytics may also be used.

Cookies are small files stored on your computer that help analyse website traffic and track user preferences. They do not give us access to your computer or any personal data unless you choose to share it.

You can choose to accept or decline cookies in your browser settings. However, this may affect your experience on our site.

Use of Your Information

We collect personal information to:

  • Fulfil your orders and requests
  • Process payments and manage transactions
  • Provide customer service and respond to enquiries
  • Send marketing materials (with your consent)
  • Improve our products, services, and website experience

Third Party Services

We may share your information with third parties under the following circumstances:

  • With trusted service providers acting on our behalf under confidentiality agreements
  • If required by law or legal process
  • To protect our rights, safety, or property and that of our users
  • In the event of a merger, acquisition, or asset sale

We do not handle credit card information directly. Payments are securely processed by third-party providers such as eWay. We are not responsible for their privacy practices and recommend reviewing their policies.

Some providers may be located overseas, where privacy laws differ from Australia. By using our services, you consent to such transfers.

Links to external sites are not governed by this Policy. We recommend reviewing the privacy policies of those sites separately.

Security

Spill Kits Australia takes reasonable steps to secure your personal information from unauthorised access, use, or disclosure. However, no online system is entirely secure, and we cannot guarantee absolute security.

Intellectual Property Rights

All intellectual property on this website is owned by Spill Kits Australia or its licensors. You are granted a limited licence to view and use the site content for personal use only.

Limitation of Liability

Spill Kits Australia and its affiliates will not be liable for any indirect or consequential damages resulting from the use of this website or the information contained within. Our total liability will not exceed the greater of AUD $100 or the amount paid by you for the relevant product or service.

Indemnity

You agree to indemnify Spill Kits Australia and its representatives against any claims arising from your misuse of this website or breach of this Policy.

Severability

If any part of this Policy is found to be invalid under applicable law, the remaining provisions will remain in effect.

Entire Agreement

This Policy constitutes the full agreement between you and Spill Kits Australia regarding use of the website and supersedes any previous understandings.

Governing Law & Jurisdiction

This Policy is governed by the laws of Western Australia. Any disputes will be handled in the state or federal courts of Western Australia.

Contact Us

Spill Kits Australia ensures this website contains all necessary business information, including ABN, contact details, product descriptions, pricing, and refund policies, in line with Australian Consumer Law.

For questions or concerns about this Privacy Policy, please contact Spill Kits Australia.